Case Study

Enterprise Commerce

Multi-tenant commerce architecture for physical and digital products. We designed a reusable commerce core that supports multiple clients, Stripe payments, shipping and tax integrations, and modular embeds across apps and websites.
Multi-tenant isolation Stripe payments Embeddable modules

Project snapshot

A commerce foundation built for reuse across clients, channels, and product types.

Tenant isolation

Organization boundaries designed to prevent data leakage and support true multi-tenant operations.

Payments and tax

Stripe-first architecture with webhook patterns for reliable payment state and downstream workflows.

Modular embeds

Commerce components that can be embedded into web properties and app surfaces with consistent behavior.

Overview

Enterprise Commerce is a reusable commerce core designed for multiple brands and clients. It supports physical and digital products, consistent order states, and a roadmap for shipping, taxes, inventory, and lifecycle messaging. The system is designed so new client deployments do not require rebuilding foundational components.

  • Multi-tenant structure with strict organization and client isolation
  • Stripe payments with webhook workflows for reliable state transitions
  • Physical and digital products with consistent order and fulfillment states
  • Embeddable modules across apps, websites, and future channels

Key outcomes

  • Repeatable commerce core without rebuilding for each customer
  • Clear growth path for features and integrations over time
  • Designed to evolve toward microservices only when scale requires it

Common challenges

  • Rebuilding commerce repeatedly for each brand or client
  • Weak tenant boundaries that increase data leakage risk
  • Inconsistent order states that break reporting and operations
  • Complexity when embedding commerce inside multiple apps and surfaces
  • Payment workflows that are not resilient to retries and edge cases

What we delivered

  • Multi-tenant architecture direction from day one, including isolation strategy
  • Stripe integration plan with scalable webhook and event handling patterns
  • Order and fulfillment state model designed for operational clarity
  • Embeddable module strategy for app and web surfaces
  • Roadmap for inventory, fulfillment, taxes, and customer lifecycle hooks

Platform principles

  • Tenant isolation before feature expansion
  • Predictable order workflows and reporting readiness
  • Webhook and event patterns that tolerate retries and failures
  • Reusable patterns that support multiple product categories
  • Incremental delivery with versioned interfaces for embeds

Execution approach

  • Define tenant model, roles, and access boundaries
  • Confirm catalog needs for physical and digital products
  • Implement payments and order state transitions with test scenarios
  • Design embed modules and integration interfaces
  • Layer in shipping, taxes, and inventory based on rollout plan

Where AI can fit

AI is optional and governed. It can improve discovery and reduce support load while keeping controls in place.

  • Search and discovery assistants across catalog and content
  • Order status summaries and support response drafts
  • Merchandising suggestions and content variant workflows
  • Fraud pattern signals and exception routing support where data allows