Automotive systems for conversion and retention

Automotive systems that increase conversion and retention.

We connect marketing, contact center, and customer data so teams respond faster, book more appointments, and retain more customers.
Email, SMS, WhatsApp IVR, routing, recordings, QA Dashboards and attribution

Common challenges

  • Slow lead follow up and inconsistent sales and service processes
  • Disconnected systems such as CRM, service operations, marketing, and call center
  • Missed calls and low appointment conversion
  • Limited visibility into lead to appointment and repeat service
  • Campaign execution that is hard to measure across channels

What we deliver

  • Omnichannel marketing automation for email, SMS, WhatsApp, landing pages, and forms
  • Contact center setup including IVR, routing, recordings, QA workflows, and CRM integration
  • Lead routing, call back workflows, and appointment booking journeys
  • CRM lifecycle workflows for sales, service retention, and win back
  • Dashboards for conversion, pipeline visibility, and campaign ROI
  • Managed cloud operations for reliability, performance, and response

Common engagements

Start with one area, then expand into a full lead to appointment and retention system once measurement is in place.

β—Ž

Lead response and appointment conversion

Fast lead routing, automated follow up, call back flows, and booking journeys aligned to your processes.

Best for dealerships focused on increasing booking rate

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Contact center setup and optimization

IVR, queues, recordings, QA workflows, and integrations with CRM and reporting dashboards.

Best for teams reducing missed calls and improving response time

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Lifecycle marketing automation

Retention and win back campaigns across email, SMS, and WhatsApp with attribution and performance reporting.

Best for service departments focused on repeat visits

AI advantage in automotive

We use AI to reduce manual effort, improve speed, and support measurable campaign execution.

  • AI content generation for offers and localized campaigns with brand guardrails
  • Lead summaries and qualification notes pushed into CRM
  • Segmentation suggestions and next best campaign ideas based on performance trends
  • Call summaries and sentiment signals for QA and coaching

Products that fit

  • CRM
  • Spell Marketing Hub for customized marketing automation
  • Enterprise Commerce for parts and accessories, in development