Automating Patient Outreach and Improving Engagement
Client
LMC Healthcare
Completion
2025 (On-going)
Project type
AWS
Implemented a customized marketing automation platform for a healthcare organization to streamline patient communication across email, SMS, and web. The solution enabled automated campaigns, behavioral tracking, appointment reminders, and segmentation based on patient activity and demographics—resulting in improved engagement, reduced manual workload, and higher conversion for service promotions.